The Azura Labs team brings diverse expertise in designing for change around the world.



Maya is the Principal and founder of Azura Labs. A proud third-culture individual, polyglot, and global nomad, Maya is comfortable navigating ambiguity from San Francisco to Dakar, and Juba to Karachi. She's big into design thinking and how it can transform the development and aid industries toward solving real world challenges in direct partnership with communities being served. She's facilitated design workshops and led research and communications contracts across organizations, donors, and consortiums involving Internews, Tetra Tech DPK, UNICEF, CDAC Network, US Department of State, USAID, DFID, United Nations, and more. In between trips to field locations, Maya currently spends most of her time in Chiang Mai, Thailand. A social scientist and designer by training, Maya has studied Design Thinking with IDEO, has an MA in International Economics and Strategic Studies from Johns Hopkins University, and a BA in International Relations and French from the University of the Pacific. Maya is a member of the Service Design Network and the American Evaluation Association. See her visual CV. Email her here.



Natalie Chang | CONSULTANT

Natalie believes that international development can learn a lot from agile and user-centered development methodologies. Her interdisciplinary background includes over eight years of experience in international development, humanitarian assistance, media and information technologies. She has led research and learning projects for international organizations, educational institutions, and non-profit organizations, including the UN Office of the Coordination of Humanitarian Affairs, Harvard Humanitarian Initiative, Stanford University, National Endowment for Democracy, Transnational Crisis Project, Center for Strategic and International Studies, and Internews. Natalie has lived and worked in the US, Asia, Europe, and Africa, most recently in South Sudan. She is a Certified ScrumMaster, holds a MALD from the Fletcher School of Law and Diplomacy and a BA from Stanford University.  

Jean Luc Dushime | CONSULTANT

A deep empathy for the human experience runs through Jean Luc’s veins, a Rwandese-American who has travelled the world. He has a personal conviction in the power of story to heal and transform individuals and communities, with a focus on youth. For the past decade, Jean Luc has been training both service organizations and vulnerable communities with the tools to share their own stories through visual and interactive storytelling via photography, radio, and social media. He has worked or partnered with organizations including Internews, National Geographic, Youth Writers Project, Stories of Hope, International Organization for Migration, and Doctors without Borders. While currently based in Sacramento, California, Jean Luc travels frequently to support visual storytelling projects in Sub-Saharan Africa among other locations. Jean Luc has certificates in Conflict Transformation and Visual Storytelling, a BS in Public Relations from Champlain College, and a degree in Journalism from Université Marien Ngouabie. JL's portfolio is here.

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Jacqueline is passionate about leveraging data, research, and empathy to promote social and economic development. With a focus on human-centered design, research, and monitoring and evaluation, her areas of expertise include microfinance, digital financial services, consumer protection, and gender issues. She brings seven years of experience working for organizations in both the public and private sectors, including the International Finance Corporation, the Microfinance and Information Exchange, and the U.S. Department of State. Jacqueline's experience spans working and studying in more than 10 countries in Asia, Europe, Latin America, and she is fluent in English, Spanish, French, and Khmer. She was a Fulbright Scholar in Cambodia where she research and evaluated microfinance and social entrepreneurial projects in both urban and rural contexts. Jacqueline has a BS in Business Administration from the University of Maryland and an MA in International Economics and Southeast Asia Studies from the Johns Hopkins University School of Advanced International Development (SAIS). 


Njambi is driven by big-picture, forward thinking. Bilingual in both English and French, she has a toolkit of more than seven years’ experience within the development and humanitarian sector, as well as the private sector. Her background combines a blend of expertise in project and programme management and communications, as well as many other fields. Although she has lived and worked in the US, she has facilitated and implemented projects and programmes for international organizations, including United Nations organizations. Her dedication to finding sustainable solutions to sociopolitical and economic challenges up until recently allowed her to work for the United Nations peacekeeping operation in the Democratic Republic of the Congo: a.k.a. MONUSCO. Njambi has a BA in Development Studies and International Relations from Hampshire College, where she was a recipient of the Five Colleges African Studies award, and an MA in International Development and Social Change (IDSC) from Clark University’s School of International Development, Community and Environment (IDCE).




Lauren is committed to seeking positive solutions to ongoing global and community-based problems. She has a desire to concentrate on human-centered sustainable global development as she continues her education. Lauren participates in Model United Nations where she synthesizes research and prepares policy positions to collaborate, debate and present at regional and world conferences. She has also been volunteering and serving her community for almost a decade. Lauren is a lifetime Girl Scout member and earned the Gold Award, the highest award in Girl Scouts. She is a B.A. candidate majoring in International Relations, Political Science, and Writing at the University of the Pacific.